• dispatch Over 95% of orders dispatched same day
  • dispatch FREE DELIVERY (for orders over ÂŁ69.99)
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dispatch FREE DELIVERY (for orders over ÂŁ69.99)

About Homescapes

Our Commitment

  • Among the best quality available for comparable products.
  • Best prices in the UK guaranteed for like-for-like products.
  • Some of the FASTEST DELIVERY in the UK. 95% of orders sent on the day of ordering.
  • Easy, friendly, fair and hassle-free returns policy and prompt refunds.
  • Provide accessible and friendly UK-based customer care.
Homescapes Mission

What our customers say

Established Company with Strong Family Values & Global Presence

Established in 2000, we are proud to be a British company retailing on a worldwide scale, providing high quality, ethically made, department store quality home furnishings.

Built on traditional family values and a strong entrepreneurial spirit, Homescapes is a close-knit and happy community of people with our customer at the heart of all that we do. We started as a supplier to retail chains and luxury international hotel groups. In 2006, we decided to sell directly to the public as we found retailers cutting corners on quality and not providing the best value to consumers. We were convinced that we could offer better quality, affordable prices and much superior service than what was being offered to the public.
Over the years, a successful relationship with millions of our customers has vindicated our belief.

Homescapes is now a leading online homeware retailer in the UK with a significant footprint in Europe and an expanding presence in more distant markets. Homescapes has its Global HQ in the West Midlands, UK and a European distribution warehouse in Schwalmtal, North Rhine-Westphalia in Germany.

Why So Affordable? Because We Craft Our Own Products

We design and create the vast majority of our products. That’s why we are able to provide uncompromising quality and the most affordable prices.

Homescapes owns workshops in the UK and overseas, employing skilled weavers, dyers and artisans. We work with dedicated units and craftsmen(women) to bring you the finest quality at affordable prices from all over the world. Often, low prices are equated with poor quality, but Homescapes’ customers know what to expect from us in terms of extremely high value for money.

That’s the reason that our repeat customer rate is exceptionally high, and our customers love to recommend us to their friends and family.

Key to Super Quick Delivery – Huge Stock and Efficient Distribution Centre

We hold more than 7000 product lines in stock at our West Midlands distribution centre. All orders (non-furniture) are posted within a working day of receiving. We DO NOT sell items which are not in stock and rarely drop ship. Most customers are amazed at the speed of receiving their orders from Homescapes as can be seen from thousands of reviews from our customers especially complimenting our speedy delivery.

Exclusive Products with Widest Variety to Choose from

Homescapes offers some of the widest variety to choose from in the UK in many of our ranges. We are proud to offer one of the UK’s largest selections of plain cotton bed linen, pillows, feather duvets, artificial orchids and cactus plants, pouffes, cotton throws and woven jute, cotton and leather rugs. We also have the biggest range of 100% solid mango wood furniture.

In addition, we are among the largest online retailers of feather filled cushions, pillows and duvets in the UK. Our much-loved products are also exclusive and are not available elsewhere.

Exemplary Customer Support – Refreshingly Different

Have a quick look at our reviews and it's obvious that our customers love the service that we provide. This is what sets us apart:

Our Commitment
  • UK-based customer care team, with prompt telephone support.
  • Swift returns processing and refunds.
  • Fair and prompt addressing of any issues the customer may have.
  • Personalised handling of customers queries in a polite and efficient manner.
“Good old-fashioned service” will never go out of fashion at Homescapes and that’s what makes us refreshingly different.

Homescapes - A responsible and caring member of our local community

Homescapes is constantly engaged in working with the local community and is proud to work with regional, national and international charities to bring some constructive change to the world we are in. Locally we support a large West Midlands hospital, Scout’s group and The Black Country Food Bank. We are committed to helping those in need with a percentage of our profits regularly donated to support global humanitarian aid. Alongside this our team actively raise money and support Macmillan Cancer Support and Save the Children.

People at Homescapes

Homescapes has its roots in the UK and is powered by an excellent team of over two hundred located in the UK, Europe, India and China. Despite being a privately-owned company, Homescapes is professionally driven in keeping with the company philosophy of customer oriented ethical excellence.

Homescapes is an honest and happy place to work, allowing individuals to excel in their roles. Our factories strictly adhere to fair trade practices and are conscious of their responsibility to the environment.

Credit for Homescapes’ excellent products and service goes entirely to the people at Homescapes and their commitment. We love what we do and it shows!

Phil Wright

Excellent Reviews from Thousands of Customers

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